Teletherapy Consent

By booking or attending an online therapy session through Mannasukh, you acknowledge and agree to the following:

1. Nature of Teletherapy

Teletherapy is the delivery of mental health services through secure online communication technologies, including video, audio, or other digital platforms.

2. Platform Role

Mannasukh is solely a technology platform that facilitates online appointments between users and independent therapists. Mannasukh does not provide therapy, counselling, medical, psychiatric, or psychological services.

3. Voluntary Consent

You voluntarily choose to receive teletherapy services and understand that participation is entirely at your own discretion.

4. Risks of Online Sessions

You understand that teletherapy may involve risks, including but not limited to:

• Internet or network interruptions.
• Audio or video quality issues.
• Technical failures.
• Unauthorized access despite reasonable security measures.
• Limitations in emergency response due to the remote nature of services.

5. Confidentiality

Therapists are responsible for maintaining the confidentiality of therapy sessions in accordance with applicable laws and professional ethics. You also agree to attend sessions from a private and secure location and not to record, photograph, or share any part of the session without the therapist’s prior written consent.

6. Emergencies

Teletherapy is not appropriate for medical emergencies, psychiatric emergencies, suicidal crises, self-harm, or any life-threatening situation. If you are experiencing an emergency, immediately contact your local emergency services or visit the nearest hospital.

7. Technical Issues

If a session is interrupted due to technical difficulties, reasonable efforts may be made to reconnect or reschedule the session. Mannasukh is not liable for interruptions caused by internet connectivity, device failures, power outages, or third-party communication services.

8. User Responsibilities

You agree to:

• Provide accurate personal information.
• Join sessions on time.
• Ensure you are in a private and safe environment.
• Use a secure internet connection and compatible device.
• Behave respectfully toward the therapist.

9. No Guarantee of Outcome

Mannasukh and the therapist do not guarantee any specific therapeutic outcome, diagnosis, improvement, or treatment result. Individual outcomes vary based on personal circumstances and active participation.

10. Consent

By booking, joining, or continuing any online therapy session through Mannasukh, you confirm that you have read, understood, and voluntarily consent to receive teletherapy services under the terms set out in this Teletherapy Consent.